Question 1

Do you offer gift wrapping services?

Accepted Answer

Yes, we offer professional gift wrapping services to make your gifts beautifully presentable for your loved ones.

Question 2

Can I purchase gift packages and hampers?

Accepted Answer

Absolutely! We offer a range of luxurious gift packages and hampers for various occasions, perfect for making any moment special.

Question 3

Can I purchase a gift voucher?

Accepted Answer

* Yes, We offer gift vouchers that can be purchase for a variety of amounts. Our gift vouchers make for a perfect present, allowing the recipient to choose exactly what they want from our range of products or services.

Question 4

Where can I find Fay's Gifts and what are your business hours?

Accepted Answer

You can find Fay's Gifts at Achimota - Kisseman, next to the Shell Filling Station. We're open Monday to Saturday from 8:00 AM to 8:00 PM, and Sundays from 12:00 PM to 7:00 PM.

Question 5

Can I pick up my order or have it delivered?

Accepted Answer

Yes, we provide both pick-up and delivery services for your convenience. Visit our store during working hours for pick-up, and our friendly staff will assist you with your purchase.

Question 6

What is your policy on returns and exchanges?

Accepted Answer

We accept returns and exchanges only for items with manufacturing defects. Exchanges must be made within two days of purchase, and refunds are provided as in-store credit only.

Loose Leaf

Tea Bags

Coffee

Hot Chocolate

Biscuits & Cookies

Shortbread

Sweets

Savoury

Sweet Condiments

Gluten & Sugar Free

Wine

Spirit

Sparkling Wine

Alcohol Free

Candles & Diffusers

For Him

For Her

Mugs & Flasks

Tea Set

Glassware

Appliances